Shipping and Packing
The buyer is to cover the cost of packing, shipping and transport
insurance of his purchase.
SHIPPING OPTIONS: All our shipments of paintings and works of art in value over 500 EUR are
professionally packed by Mail Boxes Etc with high quality material. They may
seem high compared to a similar service in the US, but it insures quality and security
for trasnporting your purchase. Please be assured we don't make money off of the shipping and
forward their quote as it is to our customers.
FRAMED PAINTINGS FREE SHIPPING ITEMS: Many of the works of art we sell are free shipping items. In this case - when
stated in the item description - we will cover shipping with regular registered mail, insured up to 500 EUR and insurance costs for these. Upon request we can schedule
DHL service for this kind of item, but in this case extra charges will apply (in this case you have your shipment full insured -
for 1,8% of item value). CASE OF LOSS OR DAMAGE: In the event of loss or damage to a shipment, the buyer must retain all
packing materials and any of the contents of the package(s) and contact
the Seller promptly in order to make a claim with the insurer (either DHL or the Austrian Mail)
To have your items shipped you can choose between two options:
- DHL, that ships worldwide (full insured - for additional 1,8% of item value - and trackable in internet);
- or regular Austrian registered mail. Generally maximal refunded insurance value not more than
EUR 500. In Europe sometimes more depending on destination.
1)You don't like the frame or want to replace it by one of your preference.
2)You want to save shipping costs. In this case there can be a significant reduction on shipment price.
In any of these cases, require a quote for the item unframed.